Q: Does Dinkleboo offer specials and how do I find out about them?

We sure do, and finding out about them is as easy as signing up for our newsletter.
Sign Up and Save (Click Here)

Q: What payment types do you accept?

We accept Master Card and Visa or Paypal.

Q: Can I alter my order once it has been placed?

Unfortunately you can't change an order once it has been placed as our system is automated and production of your finished product begins almost straight away.

Q: How long does it take to produce my order?

It can take up to 2-5 business days for us to create your order.

Q: How long does delivery take?

Once we are ready to ship your order it will take between 2-5 business days for delivery in the United Kingdom and between 5-10 business days for delivery in Ireland. During heavy promotions or holidays, delivery times may vary from these standard delivery times.

Q: How do I contact Dinkleboo?

We can be contacted by phone, email and live chat.
Contact Us (Click Here)

Q: Are name labels dishwasher, microwave oven or steriliser safe?

Yes, however when using a dishwasher, labelled items should be placed on the top shelf and the dishwasher should not be set on "high temperature" settings. We do not recommend placing labels on items that are used in microwave ovens or bottle sterilisers.

Q: How many Labels will I get?

Rectangle Labels come in a pack of 42.

Q: How can I pay with My Credit Card, I can only see a Paypal option?

Please click on the Paypal option, if you scroll down you will see “Pay with Credit card/Visa Card”. This will allow you to pay for you order with a Credit or Visa Card. You will not need a PayPal account.

Q: Is tracking available on my order?

This can depend on the shipping method that you have selected at the checkout. Standard shipping does not have any tracking but if you need your gift in a rush and need tracking then select DHL Express and you will be given a tracking number to track your order.

Q: Can I add to my order once it has been processed?

Unfortunately, you cannot add to your order as our system is automated and production of your finished product begins almost straight away.

1. Click on the REDEEM IT in your Wowcher account to locate your Wowcher Purchase
2. Click on the View Wowcher to access the Voucher details
3. Click on Downloaded Voucher
4. Please click on the link provided in the voucher to access our website
5. Please select the item you have purchased
6. Design your order and add in all required fields
7. Click the preview button to review the order to ensure this is correct
8. Click Add to cart
9. Access the cart button up the top right hand side of the site
10. Check your order details and scroll down to the Discount Code box
11. Please copy and paste the code located on your Wowcher into the box and click Apply Coupon
12. Check that the price has been reduced and click proceed to checkout
13. Add in your shipping address
14. Select shipping method you require
15. Select payment method your require
16. Click Place Order Now
17. Pay for this shipping and complete your order

If you have any troubles or have any questions please do not hesitate to contact us for help.